Service contacts HOTLINE: +420 735 799 799 e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. Overhauling Click here for more information on modernization and overhauling. Machine fault report Please complete all required fields! Fields marked (*) are mandatory Customer(*) Please enter name of your company. Your Name(*) Please let us know your name. Phone number Zadejte prosím telefonní číslo, na které Vás můžeme kontaktovat. Serial number(*) Please enter serial number of your machine. Machine type(*) Please enter type of your machine. Your Email Please let us know your email address. Control system(*) SiemensHeidenheinFanucPlease select the control system brand. The date the fault occurred(*) Please let us know date of machine fault. The fault occurred on the machine for the first time? YesNoZadejte prosím, zda se porucha projevila na stroji poprvé. The fault is repeatable? YesNoZadejte prosím, zda se porucha opakuje. Failure Numbers(*) Please let us know number of machine faulte. Full Failure Text(*) Please let us know full text of the machine fault. Send us file „alarmlog.com“ Neplatný vstup „alarmlog.com“ sent YesNoZadejte prosím, zda byl soubor "alarmlog.com" poslán? Failure Description(*) Describe fault of your machine. What part of the machine was in operation at the time of the failure Main driveExchange of toolsMachine axesCooling toolTable axesAccessoriesAnother partNeplatný vstup Neplatný vstup A detailed description of the activity in which the fault occurred(*) Describe in detail the activity in which the fault occurred. If possible, send photo documentation as well. Neplatný vstup If a fault has occurred in the technology program, send this program, including subroutines, as an attachment. Neplatný vstup Technological Program sent YesNoNeplatný vstup Subprogram sent YesNoNeplatný vstup The block number in which the program stopped Neplatný vstup Neplatný vstup Send